Effective Date: 30/12/2025

These Terms and Conditions govern your use of the Little Global Medi Devices LLP website and the purchase of our products and services. By accessing or using our website, or by placing an order with us, you agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue using our website and services.

1. Introduction

Little Global Medi Devices LLP is committed to providing high-quality medical devices and equipment to healthcare professionals and institutions. These Terms and Conditions apply to all visitors, users, and customers of Little Global Medi Devices LLP, whether you are accessing our website or purchasing our products. By accessing our website or purchasing from us, you confirm that you have read, understood, and agree to these terms.

2. Eligibility to Use

To access or use our website, you must be at least 18 years of age and have the legal authority to enter into a binding agreement. By using our website or purchasing products from us, you represent that you meet this eligibility requirement.

3. Product Information

All descriptions, images, specifications, and prices of our products are subject to change at any time without notice. We make every effort to ensure that the information provided on our website is accurate, but we do not warrant that product descriptions or other content on the site are error-free or complete.

4. Orders and Acceptance

• All orders placed through our website or directly with our team are subject to acceptance by Little Global Medi Devices LLP.
• We reserve the right to refuse or cancel any order for any reason, including inaccuracies, stock availability, or issues with payment.
• After placing an order, you will receive an acknowledgment via email. This acknowledgment does not signify acceptance of your order but serves as confirmation that we have received your order.
• Once your order is processed and confirmed, we will send a final confirmation email with the details of the transaction.

5. Pricing and Payments

• Prices listed on our website are in [currency] and are subject to change without notice.
• Payment must be made in full at the time of placing the order, using one of the accepted payment methods on our website or agreed with our team.
• In the case of pricing errors on our website or any other errors in the order process, we reserve the right to cancel or correct the order before dispatching the products.
• All applicable taxes, duties, or other governmental fees are your responsibility and will be added to your total during the checkout process.

6. Shipping and Delivery

• We offer various shipping options based on your location and the nature of the products ordered. Shipping costs and estimated delivery times will be provided at the time of checkout or order confirmation.
• Delivery timelines provided are estimates and may vary depending on factors beyond our control, including shipping carrier delays, customs clearance, or unforeseen circumstances.
• Risk of loss or damage to the products passes to you upon delivery. Little Global Medi Devices LLP is not responsible for any loss or damage occurring after delivery.

7. Cancellations and Modifications

• You may cancel or modify your order only before it has been processed for shipping. Once an order is processed or dispatched, it cannot be canceled or modified.
• For any order changes, please contact us immediately, and we will do our best to accommodate your request.

8. Returns and Refunds

• If you receive a damaged or defective product, you must report it to us within [number of days] from the date of delivery. We will provide you with instructions on how to return the product.
• Returns are accepted only for products that are unused, in their original packaging, and in a resalable condition.
• Refunds, if applicable, will be processed once the returned product is inspected and found to be in compliance with our return policy. Refunds may take up to [number of days] to reflect in your account.

9. Product Warranty

• All products sold by Little Global Medi Devices LLP come with the manufacturer’s warranty, as applicable. The duration and terms of the warranty may vary depending on the product.
• If you experience any issues with a product during the warranty period, please contact us for assistance in processing a warranty claim.
• Warranty claims do not cover damages resulting from misuse, neglect, accidents, or unauthorized repairs or modifications.

10. Limitation of Liability

• Little Global Medi Devices LLP will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
• We do not guarantee that our website will be uninterrupted, error-free, or secure at all times. We are not responsible for any technical issues that may arise from the use of our site.
• Our liability for any claim arising out of or in connection with the sale of products shall be limited to the amount paid by you for the product in question.

11. Intellectual Property

• All content on our website, including text, graphics, logos, images, product descriptions, and software, is the intellectual property of Little Global Medi Devices LLP or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not use, copy, reproduce, or distribute any content from our website without our prior written consent.

12. User Conduct

• You agree to use our website and services in compliance with all applicable laws and regulations. You are responsible for any activity that occurs through your account.
• You may not use our website for any unlawful or unauthorized purposes, including transmitting viruses, spam, or engaging in any harmful activities that may disrupt the operation of our site or services.

13. Privacy Policy

We are committed to protecting your privacy. Any personal information you provide to us during the use of our website or services is governed by our Privacy Policy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal data.

14. Termination

We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for any reason, including breach of these Terms and Conditions.

15. Changes to the Terms and Conditions

Little Global Medi Devices LLP reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms periodically for any updates.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of MOA. Any disputes arising out of or relating to these terms or your use of our products and services will be subject to the exclusive jurisdiction of the courts of Delhi ROC.