Effective Date: 30/12/2025

At Little Global Medi Devices LLP, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you fill out a form on our website, place an order, or contact us, we may collect personal details such as your name, email address, phone number, and postal address.
• Payment Information: For purchases, we collect payment details such as credit/debit card numbers or other payment information to process transactions.
• Technical Data: We collect information about your device, IP address, browser type, operating system, and usage data to help improve our website’s performance and user experience.
• Cookies: We use cookies to enhance your experience on our website. These small data files are stored on your device to remember your preferences and provide personalized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Orders: To fulfill and deliver your orders, manage payments, and provide customer support.
• Communication: To respond to your inquiries, send updates, and keep you informed about our products, services, promotions, or changes to our policies.
• Improving Services: To analyze website usage and improve the functionality, security, and user experience of our website.
• Legal Compliance: To comply with legal obligations, such as tax and accounting requirements or responding to law enforcement requests.

3. Sharing of Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data in the following instances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping partners) who help us operate our business and deliver services.
• Legal Obligations: We may disclose your information when required by law or if we believe in good faith that such disclosure is necessary to comply with legal processes, protect our rights, or investigate potential fraud or security threats.

4. Data Security

We take data security seriously and implement various security measures to protect your personal information:

• Encryption: All sensitive data, including payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Access Control: Access to your personal information is limited to authorized employees and service providers who need it to perform their job duties.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional emails or marketing communications at any time by following the unsubscribe instructions in those messages or contacting us directly.

6. Cookies Policy

Our website uses cookies to collect information about your browsing behavior and preferences. Cookies help us remember your preferences, provide relevant content, and improve your overall experience on our site.

• Types of Cookies We Use:
  • Essential Cookies: Required for basic website functionality.
  • Performance Cookies: Help us understand how users interact with our website by collecting information about site performance and usage.
  • Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

You can control or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to Our Privacy Policy

Little Global Medi Devices LLP reserves the right to update this Privacy Policy at any time. If we make significant changes, we will notify you via email or post an announcement on our website. Your continued use of our website after any changes indicates your acceptance of the updated policy.